TERMS AND CONDITIONS OF USE

Effective Date: January 15, 2026 Operator: Visionatta OÜ  Address:  Estonia Contact: legal@tightship.io Website: tightship.io

1. INTRODUCTION AND DEFINITIONS

These Terms and Conditions (“Terms”) constitute a legally binding agreement between Visionatta OÜ (“we,” “us,” or “our”) and the users of the tightship.io platform. By accessing or using our web or mobile applications, you agree to be bound by these Terms.

Definitions:

  • “Platform” refers to the tightship.io web dashboard, mobile applications, and associated services.

  • “Subscriber” refers to the legal entity or organization (the Employer) that purchases the subscription.

  • “End User” refers to the individual employee, contractor, or staff member authorized by the Subscriber to use the mobile application.

  • “Subscriber Data” refers to all data uploaded or generated by the Subscriber and End Users, including shift logs, task lists, policies, and messages.

PART A: TERMS FOR SUBSCRIBERS (THE EMPLOYER)

2. SUBSCRIPTION AND LICENSE

2.1 Grant of License. We grant the Subscriber a non-exclusive, non-transferable, revocable right to access and use the Platform for internal business operations during the Subscription Term.

2.2 User Management. The Subscriber is solely responsible for managing End User accounts. You are the Data Controller for all personal data entered by your End Users. You warrant that you have the necessary legal basis (e.g., employment contract, legitimate interest) to require your End Users to use the tracking and monitoring features of the Platform.

3. FEES, PAYMENT AND SUSPENSION

3.1 Invoicing. Services are billed via invoice on a Monthly/Annual basis. Invoices are sent to the billing email address on file and are due within 7 days of receipt (“Due Date”).

3.2 Taxes. All fees are exclusive of VAT and other applicable taxes, which will be added to the invoice where required by Estonian,EU or your country’s law.

3.3 Late Payment & Lockout. Time is of the essence regarding payment.

  • Grace Period: If an invoice remains unpaid 3]days after the Due Date, a final warning will be issued.

  • Hard Lockout: If payment is not received in full by 7 days after the Due Date, we reserve the right to immediately suspend the account.

  • Effect of Lockout: During a suspension, all access to the Platform (Web and Mobile) will be revoked. The Subscriber will not be able to view shift logs, export data, or manage tasks.

  • Restoration: Access will only be restored upon receipt of cleared funds for all outstanding invoices.

3.4 Data Deletion. If an account remains suspended for non-payment for [30] days, we reserve the right to permanently delete all Subscriber Data to release server resources. We accept no liability for data lost due to non-payment.

PART B: TERMS FOR END USERS (THE EMPLOYEE)

4. EMPLOYMENT CONTEXT AND MANDATE

4.1 Employer Instruction. You acknowledge that your use of tightship.io is a directive from your Employer (the Subscriber).

4.2 Gap-Filler Clause. If your employment contract does not explicitly cover digital monitoring, you agree that by using this App, you consent to the collection of location, image, and performance data as described herein for the purposes of fulfilling your employment duties.

4.3 No Expectation of Privacy. You acknowledge that the Platform is a professional workspace. All messages, task completions, and location logs are accessible by your Employer.

5. SHIFT VERIFICATION AND INTEGRITY

5.1 GPS Location. The App requires location services to function. Location data is captured precisely at the moment of clocking in/out or completing location-specific tasks. 5.2 Photo Verification.

  • Standard Verification: The App captures a photo of you when starting/ending a shift to verify attendance.

  • Biometric Verification: If enabled by your Employer, the App may use facial recognition technology to automate identity verification. 5.3 Anti-Fraud. You agree not to falsify data. Using “mock location” software, submitting pre-recorded photos, or sharing credentials with others constitutes a breach of these Terms and may be treated as gross misconduct by your Employer.

6. BRING YOUR OWN DEVICE (BYOD)

6.1 Device Requirements. You are responsible for ensuring your personal mobile device meets the minimum technical requirements to run the App.

6.2 Data Costs. The App requires an active internet connection to synchronize data. You are solely responsible for any mobile data charges incurred while using the App. Visionatta OÜ is not liable for data overages or costs associated with your personal device.

6.3 Security. You agree to keep your device secure (e.g., via PIN or biometric lock) to prevent unauthorized access to the Subscriber’s data.

PART C: GENERAL PROVISIONS (APPLIES TO ALL)

7. ARTIFICIAL INTELLIGENCE (AI) FEATURES

7.1 Usage. The Platform includes AI-powered features (e.g., “Ask the Assistant”) powered by third-party providers (including OpenAI) and Visionatta’s proprietary models.

7.2 Disclaimer. AI responses are generated automatically and are for informational purposes only. They do not constitute official instructions or legal advice. In the event of a discrepancy between the AI and your Manager/Company Handbook, the Manager/Handbook prevails.

7.3 No Sensitive Data. Users should not input highly sensitive Personal Identifiable Information (PII), health data, or financial secrets into the AI chat interface.

8. INTELLECTUAL PROPERTY

8.1 Ownership. Visionatta OÜ retains all rights, title, and interest in the Platform, its code, design, and AI logic.

8.2 Subscriber Data. The Subscriber retains ownership of their data. You grant us a limited license to host, process, and display this data solely to provide the Service.

9. LIABILITY AND WARRANTIES

9.1 Service Level. We strive for high availability but do not guarantee that the Platform will be uninterrupted or error-free. The Service is provided “AS IS.”

9.2 Limitation of Liability. To the maximum extent permitted by law, Visionatta OÜ shall not be liable for any indirect, incidental, or consequential damages (including loss of profits or data). Our total liability shall not exceed the amount paid by the Subscriber in the twelve (12) months preceding the claim.

9.3 Employment Disputes. Visionatta OÜ is a software provider, not a party to the employment relationship. We are not liable for disputes regarding payroll, working hours, or disciplinary actions arising from the use of the Platform.

10. GOVERNING LAW AND JURISDICTION

10.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the Republic of Estonia.

10.2 Jurisdiction. Any disputes arising out of or in connection with these Terms shall be settled by the Harju County Court in Tallinn, Estonia.

11. CONTACT

If you have questions regarding these Terms, please contact us at: legal@tightship.io